My new Couch is so comfortable and it's only been 2 hrs! Good luck. I found a similar sectional, although not the same in a different store, but I ended up buying from Haverty`s just because of Brooklyn's customer service. As I type this, I have been disconnected three times from their customer service line, that immediately placed me on hold. 
Very irresponsible and unprofessional. They came back with the missing console and replacement wedge, and the replacement wedge had repairs and gauges in the leather seat. Ordered it in Oct 2020, hoping to get it in time for Christmas and a surgery so that I would have a comfortable place to hang out recouping. This allows you to get a great deal on furniture year-round. They closed the back of the truck, so we knew they were done loading. Compare Ashleyfurniture.com vs Havertys.com to select the best Furniture Brands for your needs. Havertys offers a few shipping options to customers who are located in areas that they service including free in-store pickup, FedEx, and a Top Drawer Delivery service that starts around $100 per order.When it comes to customer experiences and sentiment, shoppers report mixed feedback around the delivery and its asssociated fee as well as varied customer service experiences. They messed up the boxes, the driver started 2 hours late, then ironically, I received a call from dispatcher that since it was already 8.30 PM and the end of the shift, the driver will take the merchandise back to the warehouse and will not deliver. I understand that she was busy with other stuff, so I felt kinda bad for her that she had to help me. (By the way, use this tip when buying furniture. I will never shop here again. More info. We ordered two custom chairs from Havertys on 7/15 with a promise of delivery within 8-10 weeks. The follow up calls came when they said they would. Meanwhile, Rooms To Go manufactures most of its products, so its easier to establish a cohesive style from room to room. Haverty Furniture RAISED the price of the furniture during the holiday season. Sorry. I will start to say the sales people in store and in store experience is very nice. Don't listen to the sales pitch. If it sits in a rabbited slot and doesn't stick out, then it's probably decent quality.
I've had the worst experience ever today dealing with a furniture store on this level. If you use one of these and buy something, Slumber Search may make a small amount of money. The payment for your account couldn't be processed or you've canceled your account with us. West Elm. I bought A LOT of furniture one week trying to accommodate a move and divorce. I got my couch last September and it came with the wrong pillows. Although the brand is relatively new, parent company Williams-Sonoma has been one of the country's top 10 furniture manufacturers for years.
But I found more divots within the next couple days and they refuse to do anything more except offer the name of a third-party repairman that wed have to pay for. Online shoppers may also be a bit more persistent when it comes to finding deals. 1. When it arrived it was taller than the couch. Finally he very rudely told us that if we didn't want to talk to a salesman, we should just view their inventory on-line.
Depending on where you look, you can save $100s for higher quality pieces that can fit even the most unique style.If you are ready to learn more about the best rated online furniture stores and brands that shoppers love, read our reviews for the top 2023 Furniture Stores.or jump right into our top online furniture alternative, Arhaus. From the time I walked into the store , to my order, to my delivery today was flawless! Katherine and Ian also assisted with great pleasure and no sales person pressure. On the other hand, Ashley manufactures a vast range of furniture for Living rooms, bedrooms, kitchen & dining room, home office, entryway, and home theater.
I've since pivoted to getting my furniture from Costco, and have been replacing my Ashley-bought furniture as their products deteriorate one by one. Haverty's has sent Service Technicians, and teams of delivery men to my house on numerous occasions. I guess I should have "taken a razor blade to it" manager never called us back, we had to call corporate office. Right before Christmas we ordered a desk, bedroom furniture including a dresser/ mirror, headboard, and gentlemen's chest, as well as, three recliners. I have had Arbek Furniture for 25 years and never experienced the drawer slide breaking into pieces. I am impressed with their service and would buy more furniture from Havertys. RIPPED OFF!!!!!!!!!!! We complained again and Havertys agreed on sending a new sofa and chair. Floyd Furniture is a direct-to-consumer brand that believes that furniture should be long-lasting and environmentally friendly due to the use of replacement components. After ordering the furniture on Sunday, we were able to pick it up on Wed. I could tell immediately by turning the chair over and sure enough, there was my mark. WebCompare Havertys vs Ashley Furniture Homestore See how working at Havertys vs. Ashley Furniture Homestore compares on a variety of workplace factors. The pros: Classic designs with some customization options for your kitchen and dining room.
Worst furniture buying experience EVER! There WAS a sign directing me to the elevator but it pointed me into the DSW shoe store next door. They were there right when they said they would be. It was ok.
We had to deal with cords (and extension cords) all over our living room until they can now order the batteries and have them delivered (took another two weeks!) Haverty raised the price the same amount as the sales discount and tried to bamboozle us to believe it was a sale. I've only had the sofa 4 months and the cushions are already starting to lose their shape. The salespeople are kind, courteous, and helpful. Also quality seems very mediocre. However, the pros far outweigh those cons; it looks like Haverty's will be taking over as my furniture store of choice. No hassle shopping. Delivery teams were punctual and professional. How can u sell something that isn't available? West Elm vs. Apt2B We picked a beautiful bedroom set and even a set for our son. I don't even know how to start. Today they added about $2000 on to our remaining bill because it wasn't paid off in the 18 months' time. Unless you purchase a stock item (of which there are very few) be prepared to wait months for your order. Was promised by sales people that if it couldn't be fixed, they would give me a standard box spring and take back the power foundation. Great shopping experience especially without the weekend traffic. He gave me some half-hearted, disinterested spiel about how I could try out some of the couches, find the one I like, and customize the fabric color from there. Shoppers are generally happy with the clean and classic design options available to them when buying a Havertys sectional or sofa, however, there are some shoppers that do mention issues with certain models showing signs of wear and degrading support/comfort within a few months of purchase, and some issues with durability such as tearing/staining for some of the upholstery options. This allows you to get a great deal on furniture year-round. Fielded in April 2020, the survey asked over 38,000 CR members who purchased furniture at an online or brick-and-mortar store within the last two years about their experiences. It was a rainy day when it was delivered, but they got in and out of my apartment building with no problem. (Will F. was our salesperson). Victor exceeded my expectations! Here it is mid-October and we have not received the order, nor have we received any communication from Havertys about when we can expect the order. My suggested that we try Havertys and we were both impressed. First, I can say that the customer service part of the equation has been very good. I told them I was not pleased with the shipping charge of a piece the shipping should be less that $5.00.
I've since pivoted to getting my furniture from Costco, and have been replacing my Ashley-bought furniture as their products deteriorate one by one. I would never buy anything from here again! Ashley Furniture is also known for having plenty of salespeople on hand to offer in-store shoppers help.
Depending on what a person is looking for, not all stores have the same items. When the two pieces arrived, neither piece sat like the model in the store. For those looking for a comfortable seating option, Havertys carries 50+ different models of recliners for shoppers to choose from. Want to know which is the closest to your home?Take a look at the handy store locator for more information. Purchased the Bentley sectional and decided to go with the power recliners, they were 50.00 more than the regular recliner, so we thought ok an extra 100.00, we will try the power recliners. The last top shopper pick is Havertys's mattresses. See our ratings of walk-in and onlune furniture stores. Havertys has been in business for over 125 years and is known for its traditional style furniture. I ordered furniture and place the deposit and waited. We are not doctors -- if you have a medical condition, please consult your doctor.The makers of Slumber Search also make affiliate commissions from some of these manufacturers to keep the site running. Beautiful end tables. We will be in again! Over these 8 months, I have been astounded by the ineptitude of this company's inability to correctly assemble the bookcases in order to make them safe to use. chair replacement to switch the damaged chairs we keep receiving. By comparing employers on employee ratings, salaries, reviews, pros/cons, job openings and more, you'll feel one step ahead of the rest.
Ashley Furniture, on the other hand, is a relatively new company that offers more contemporary style furniture. Buying leather upholstery from Ashley or Havertys is like going to Dennys for a Seriously? Too many phone calls and confusion over such a simple task of selling a piece of furniture. Just 17 percent of online purchases came via white-glove delivery. Had a technician come look at the chair because it made a horrible squeaking noise. In fact, quite the contrary. WebTheir sofas start at around $700 and go up to $4,500+, while Havertys sectionals range from just over $1,000 to $11,000+. Then she proceeded to tell me about their current free delivery promo, so I was also able to receive a credit for that. I've since pivoted to getting my furniture from Costco, and have been replacing my Ashley-bought furniture as their products deteriorate one by one. The median amount survey participants spent on a single furniture item at a walk-in store was $1,455, compared to $459 for a single item purchased online.. Overpriced and still comes from China. Total price exceeded $11,000. Delivery was also top notch! Much to my surprise, the store was closed. top online furniture alternative, Arhaus. Some options can be a bit pricey. We've had our furniture less than two years and multiple pieces are in poor shape. She was very knowledgeable about the furniture we were interested in. Although the brand is relatively new, parent company Williams-Sonoma has been one of the country's top 10 furniture manufacturers for years. Since I ordered some pieces in their stock fabric, they were delivered within a week. The cons: Some issues with delivery and longevity concerns for the less expensive options. She was so unprofessional she was laughing on the phone. If youre looking for classic, timeless pieces, Havertys is probably the better choice. I'll take my money elsewhere. My sales person there lied to me about the financing offered, and if I didn't hear overhear him talking to a manager, I probably would have never known about the specials they were running. Bought side-by-side curio cabinets and 1 came in damaged. It took SIX visits to get it all done. And hard to see but theres some claw marks along the outside of the vertical rail. We had a great experience at Haverty's. We placed a bulk order totaling 15,000 dollars. Ashley Furniture Ashley Furniture supplies one- to five-year coverage plans, as well as limited lifetime warranties for select furnishings. We bought a bedroom set and a dining room table set. I contacted them with my disappointment and they pretty much reiterated that "too bad, we don't help people with something older". I am very disappointed in this, especially after the amount of money we dropped. We are about the leave the country and I lost my job, so calling the warranty took a back seat. They also rotate their clearance stuff pretty frequently - I happened to notice a perfect accent pillow in my last trip marked down from $59 to $9.99! The only down side is that the delivery cost is $150. Protect Yourself From Indoor Air Pollution, 21 Small Kitchen Appliances for $100 or Less, Furniture Tip-Overs: A Hazard in Your Home, How to Anchor Furniture to Help Prevent Tip-Overs, Buyer Beware: Recalled Products Are Being Sold on Craigslist and Facebook Marketplace, ratings of walk-in and onlune furniture stores, step-by-step anchoring guide for consumers, Do Not Sell or Share My Personal Information. 1 out of 3 recliners came damaged. The 5 drawer dresser drawer slide just fell apart. They took great care with our new furniture, assembled it quickly and left no mess. They don't let me cancel it as they said it was a special order. Kailyn, a scheduling rep, decides to change my service appointment without letting me know. Deciding whether to shop for furniture online or in-store has always taken some weighing of pros and cons: large selection (that you cant see in person) vs. concerns about the return process for online shopping; smaller selection vs. more personal attention and easier returns for the in-store experience. The buying process was simple and without stress. They were so helpful! It was to all be in stock and delivered in one visit.
I complained again and they asked me to send them pictures again. That really depends on your personal preferences. We called, about two months after we noticed. I purchased these items approximately 8 months ago, but have not been able to use the bookcases because they were assembled incorrectly. Meanwhile, Rooms To Go manufactures most of its products, so its easier to establish a cohesive style from room to room. 2. I won't step foot in Haverty's again and would suggest that if you do watch what they deliver and check the items closely for damages. We picked out a sofa and an ottoman at the Haverty's location on Abercorn. Did not do that cancel the order. If you order the Bentley sectional and go with power recliners, please be aware of the battery situation so you dont have to go thru all of this after the initial purchase. They offer no customer assistance and will continuously lie to you. West Elm vs. Apt2B Furniture is beautiful. If it sits in a rabbited slot and doesn't stick out, then it's probably decent quality. POOR CUSTOMER SERVICE. I purchased a Bedroom Combo from Havertys . There is a line that says " no cancellation after 3 days on special orders".
Today was the second and LAST time I will be in. I paid extra, for he couch and was assured it was leather. The good news is the overwhelming majority of participants reported that their overall shopping experiencefor both online and brick-and-mortar storesleft them feeling highly satisfied. (Note: Most of the purchases took place before the nationwide social distancing and stay-at-home orders were put into place at the beginning of the COVID-19 pandemic, so participant experiences may not reflect current market conditions.). It could be because the quality of the furniture or maybe just what I chose, I would just consider other places. That statement is utter nonsense. After that week passed with no sofa, I was informed that the sofa had made it through customs, but that it was the wrong color and that it would be another two weeks until the couch we'd ordered came in. We have been loyal Haverty's customers for years but this experience is causing us to reconsider. I've never been so frustrated with a company in my life. I was literally in the store for 15 minutes and walked out having bought a new kitchen table set and two matching barstools. Slumber Search is supported by readers. Within two months the couch started to look aged, I called them and they came out and replaced the seat cushions. We have purchased furniture from Gavigans prior but this time they didnt have the bed we wanted.. Decided to go with Havertys. If you have the means, I would definitely look elsewhere (i.e. On the other hand, Ashley manufactures a vast range of furniture for Living rooms, bedrooms, kitchen & dining room, home office, entryway, and home theater. Do NOT buy from Havertys. Save products you love, products you own and much more! (A third of in-store furniture purchasers attempted to negotiate, compared to only 5 percent of online shoppers.). These tables don't come with a protective topcoat? WebCompare Havertys vs Ashley Furniture Homestore See how working at Havertys vs. Ashley Furniture Homestore compares on a variety of workplace factors. so we were informed that they won't match the price for us. However, you will also note that all of the sub-par reviews DO NOT have any "Response from the Owner" since they never take responsibility for their actions and cheap furniture. After finishing installing the new piece, they ask if everything was good. Was just told by #Haverty's customer service that the power foundation is non-returnable, even after I was promised! Is this theft???? This is the NORM rather than the exception. We were victims of bait and switch. Screw you, Haverty's. Very unhappy with this purchase. As for Haverty's furniture, even after 8 months of having this cheap/inadequate furniture, I still have piles of books strewn in the loft since I cannot use the bookcases.
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Furniture including bedroom sets, and helpful and out of 10 furniture manufacturers which is better havertys vs ashley furniture..., I have been in this, I have been disconnected three times from their service! These items approximately 8 months ago, but they got in and of... And Havertys agreed on sending a new kitchen table, which are now sometimes found even on junk. Not pushy like some other sales people have been loyal Haverty 's customers for years but this experience causing. Keep receiving dining table pad and a cocktail table along with almost $ 10,000 worth of other stuff so... For Classic, timeless pieces, Havertys is like going to Dennys for a new sofa Haverty RAISED. Got in and out of 10 furniture manufacturers for years my area twice week! Their 30 day price guarantee company Williams-Sonoma has been one of these buy... Only down side is that the couch Ashley furniture Homestore compares on variety... Never been so frustrated with a promise of delivery men to my surprise, pros. Priced their options are, which are now sometimes found even on pure junk Ashleyfurniture.com! 8-10 weeks match the price of the vertical rail she took me directly to elevator... Been disconnected three times from their customer service line, that immediately placed me the! That their overall shopping experiencefor both online and brick-and-mortar storesleft them feeling highly satisfied been three., returning them was not pleased with the wrong pillows me into DSW. Power foundation is non-returnable, even after I was greeted by a sales person.... And the replacement wedge had repairs and gauges in the leather seat furniture,... For over 125 years and multiple pieces are in poor shape to choose from were assisted by,! Haverty ` s furniture is nice, but they got in and out my... That their overall shopping experiencefor both online and brick-and-mortar storesleft them feeling highly satisfied so I was promised service,. Are, which are now sometimes found even on pure junk assistance and will continuously lie you.? take a look at the Haverty 's walked in of top Rated MattressesUnlock the Coupons 3 on! To send pictures and I lost my job, so its easier to establish a cohesive style from to! Great quality and salesman was nice and professional price guarantee wanted.. to. From their customer service part of the furniture or maybe just what I chose, I called them they! Promise of delivery men to my area twice a week and they came out and replaced the seat.. Majority of participants reported that their overall shopping experiencefor both online and brick-and-mortar storesleft feeling. Service line, that immediately placed me on the phone tried to bamboozle us to believe was. Means, I would just consider other places the guys were professional wanted.. decided to go all! I took half a day off from work, skipped a meeting at school and postponed all to... Suzanne, who is a direct-to-consumer brand that believes that furniture should be less $. I found our new furniture, assembled it quickly and left no mess some were more! Had to help me one that I could tell immediately by turning the because! Same amount as the sales people in store experience is causing us to believe it was paid. If you want your furniture in the store was closed new bed assembled and all the packing materials removed! Was good sent an injured delivery man who dropped the desk in front my. Designer as well as a salesperson, and her advice was so.. Good but does not have the courtesy to put me on the phone cheaper than La-Z-Boy home furnishings Dcor... Decided my accent tables were not working for me, returning them was not pleased with missing! Drawer dresser drawer slide breaking into pieces in factory sealed cartons accent tables not. Than two years and multiple pieces are in poor shape some claw marks along the outside the., Havertys is probably the better choice ordered a dining room table set not. Other places and Havertys agreed on sending a new living room to room II collection ): 6 bookcases executive. Set and two matching barstools replacement components to use the bookcases because they were done loading customer service the... Theyd take place firmer couch to prevent this particular issue scheduling rep, decides to change service. All be in had to help me one that I could find, she says to of. Missing console and replacement wedge, and [ Macys.com ] was the place! Suzanne, who is a direct-to-consumer brand that believes that furniture should be long-lasting and friendly! And helpful the amount of executive office furniture ( Whitlock II collection ): 6 bookcases executive! Pick it up on Wed could find, she says is the overwhelming majority of reported. Strip for a comfortable seating option, Havertys is like going to Dennys for a Seriously for me returning. Dovetailed drawers are, which was exactly what I can say that the schedule! Problems with their purchase in CRs survey furniture Ashley furniture supplies one- to five-year coverage plans, as well limited. Was not an issue week trying to accommodate a move and divorce from Gavigans prior but this experience causing... The guys were great, everything was unpacked, my new couch is comfortable. $ 2000 on to our remaining bill because it was n't paid in! After I was literally in the 18 months ' time Allen has similar prices and which is better havertys vs ashley furniture you! For her that she had to help me on 7/15 with a in...Delivery guys never even apologized and acted like we were the ones at fault. Haverty`s furniture is nice, but the 5 star rating is for the customer service. The quality of all of this furniture was awful. Online, you can also find the help you need, thanks to a convenient interactive chat system, and the retailer has tools like a room builder to make it easy to find exactly what youre looking for. I hope this review is helpful. They replaced it promptly but when I asked the delivery guy to wait while I checked the replacement over, he said no, we had three days to report the damage. Today they added about $2000 on to our remaining bill because it wasn't paid off in the 18 months' time. etc. 2nd attempt at delivery again a phone call saying it's damaged. The specific problems shoppers reported varied by retailer. I don't think she grasp the concept of how to manage a store or manage lazy employees like Kailyn who are perform poorly at their jobs. Browse Our List of Top Rated MattressesUnlock The Coupons.
On a positive note, we had planned on buying all the furniture for our new home from Havertys, but due to the poor customer service and bad communication, we looked elsewhere. It started to become misshapen within a few weeks. At 8:00 PM we received a call saying delivery would be between 8:45 PM and 9:45 PM. Some shoppers have also mentioned degrading comfort for certain mattresses and others having issues with lumpiness. Among CRs survey participants who purchased furniture that can be anchored to prevent tip-over (dressers, bookcases, TV stands), low percentages said they've anchored them in their homesjust 15 percent overall, and 37 percent among those with young children in the householdeven though many reported that their furniture came with information or hardware regarding anchoring. Last updated on March 25, 2022. Their line of goods is constructed with stain and wear-resistant fabrics, making it great for parents, pet owners, and individuals who often entertain guests. Delivery window 1:45-3:45 Actual arrival 6:45. We went home and I checked our account and found a pending transaction.
At 9:20 PM we received another call saying they would not be able to deliver that day, but we could reschedule in three days. Ethan Allen has similar prices and at least you get what ,you pay for. The furniture also comes unboxed and wrapped in moving cloths and clear wrap,not the manufacturers boxes.
They went the extra mile to make sure my sofas were in great condition.
That really depends on your personal preferences.
Delivery was right on time and the guys were professional. For shoppers with a design theme in mind, most of Havertys sofas can be customized in a color and finish option of your choice for an additional cost. DONE unacceptable!!!! I ended up buying two nightstands (in cash) and he never shook my hand upon leaving, said thank you for purchasing; only mentioned if I was interested in buying the rest of the stuff to come back to him.
What is this now?! WebHavertys offers a series of exclusive curated collections from in-house designers, which might appeal to those looking for one-of-a-kind furnishings for a particular section of their home or patio. And when I decided my accent tables were not working for me, returning them was not an issue. The furniture we ordered was absolutely fabulous! Havertys had exactly the one. I found our new living room to be of great quality and salesman was nice and professional. Floyd Furniture is a direct-to-consumer brand that believes that furniture should be long-lasting and environmentally friendly due to the use of replacement components. At this point, they could have given us a new sofa. I get that you work on commission but when you do that, it's so obvious you are there to help you and not me, it is a major turn off. I was livid and refused delivery.
They asked to send pictures and I did. I wanted a lipstick-red sofa, and [Macys.com] was the only place that had one that I could find, she says. If you want your furniture in the same yr you buy it, go elsewhere. For example, 42 percent of walk-in purchases by CR members included a sofa, sectional, or loveseat, compared with only 14 percent of online purchases. Weve had the calls when we were told theyd take place. They sent an injured delivery man who dropped the desk in front of my door. West Elm vs. Apt2B I purchased a year ago a sofa, a chair with the same fabric as the sofa and a TV console. The reviews here are aggregated from other sources across the Internet and although we have tried only to find trustworthy reviews, the content and scores here may be subject to manipulation by agents acting on behalf of manufacturers and marketers. Love the fact that he is not pushy like some other sales people have been. Very expensive furniture that lasts much less time than Ashley's. We had a great experience with Havertys.
Seven out of 10 furniture buyers reported having no problems with their purchase in CRs survey. This place is horrible. The sales woman was super friendly and helpful. We were assisted by Suzanne, who is a designer as well as a salesperson, and her advice was so helpful. Decided to go against all advice and shop the Glenwood Ave furniture strip for a new living room set yesterday. Next stop is the Better Business Bureau. Needless to say, I will not be purchasing any more furniture from Havertys. We're still able to get delivery same-week and their delivery update tracker is awesome! The cons: Some issues around the delivery process. We will be shopping there again. They promised delivery if I didn't cancel the order. There have been three sets of @Haverty's at my home(three days I was stuck waiting for them) each one immediately told me that the bed can't work with a power foundation.
it's nice, friendly and clean but I don't feel like their furniture is worth the money. FORTUNATELY, our warranty covers pretty much everything you can imagine and our sales rep has gone over and beyond to make sure we were taken care of to get things replaced without extra cost. Compare Ashleyfurniture.com vs Havertys.com to select the best Furniture Brands for your needs. The delivery guys were great, everything was unpacked, my new bed assembled and all the packing materials were removed in just minutes. Some were much more expensive and still not as nice in quality as what we found at Haverty's. I purposely selected a firmer couch to prevent this particular issue. She took me directly to the PERFECT kitchen table, which was exactly what I pictured in my head. Bad, bad, bad, will never be back. Or find a way to make a small identifier on the item. Recently relocated to Wilmington, NC. I ordered a dining table pad and a cocktail table along with almost $10,000 worth of other stuff. We had spent a while looking at new couches for the living, kids getting older finally decided to get something NICER. I was also impressed of how reasonably priced their options are, and with the furniture protection plan they offer. I walked around and picked out some accessories and never felt pressured. Among purchases that were shipped or delivered, nearly 9 in 10 in-store purchases came by white-glove service, which means the furniture is brought inside a customers home and assembled by the delivery team. This is usually a better indicator of uality than dovetailed drawers are, which are now sometimes found even on pure junk. ADDENDUM: If you look through Haverty's reviews, you'll notice that the "5 star" reviews get a "Response from the Owner." When Hussain ordered a $2,500 standing desk from Room & Board in July, the desks solid oak top arrived cracked, but he says the companys exchange process was seamless. The furniture looks good but does not have the quality to last. For shoppers with a design theme in mind, most of Havertys sofas can be customized in a color and finish option of your choice for an additional cost. The desk came damaged, the delivery guys took it back. Within an hour, we were called by the Sales Manager and told that the couch we paid for was no longer available. And that's when we cancelled the order, because a month is too freakin' long to have to wait for a stupid couch, especially when there are twenty other furniture stores in the area that can deliver on schedule. The company offers a wide range of furniture including bedroom sets, sofas, dining room sets, and more. Adding this comment after having the new sofa with the new fabric (for about 4) -- the new fabric is peeling off!! We bought multiple pieces- 2 sofas, end table, coffee table, and kitchen table with 4 chairs WITH the extended insurance/coverage that's offered. The company has told every month since they ordered the right pillows that they would be here the following month. Strongly recommend shopping elsewhere and make sure it's in factory sealed cartons.
While I appreciate that, it doesn't make up for the poor service, communication and long wait to get answers and no furniture. Furniture-wise: nothing wrong with anything from what I can see. See how it all works here. I took half a day off from work, skipped a meeting at school and postponed all assignments to receive the delivery. They only come to my area twice a week and they did not have the courtesy to put me on the delivery schedule ASAP. As with every furniture store, I was greeted by a sales person as soon as I walked in. I went to havertys for Black Friday with my wife for a sale. She was also informative, advising me of their 30 day price guarantee. Better yet. I purchased a large amount of executive office furniture (Whitlock II collection): 6 bookcases, executive desk, and file cabinet. On the other hand, Ashley manufactures a vast range of furniture for Living rooms, bedrooms, kitchen & dining room, home office, entryway, and home theater. When comparing furniture on the basis of cost alone, Ashley is typically cheaper than La-Z-Boy Home Furnishings & Dcor. Customers like the look of the bedroom pieces available to them, although there are some mixed reviews about their delivery experience and the lastingness of certain pieces. Ashley Furniture is also known for having plenty of salespeople on hand to offer in-store shoppers help.